Is It Safe to Buy with Fire Outfit?
At Fire Outfit, we are committed to being your most trusted source for sneakers, apparel, and accessories. That’s why we offer support through our Fire Outfit Purchase Protection, which applies in specific situations outlined below.
To qualify for protection, you must contact us within 14 days of receiving your order if any issues arise. Failure to do so within this timeframe may result in the denial of your return request. See the details below for covered situations.
When Does Fire Outfit Purchase Protection Apply?
Our policy ensures coverage if your item is:
- Received and determined to be inauthentic
- Received, but is incorrect
- Received, but does not match the description or images*
- Received, but missing a key feature **
Please note that our policy does not cover issues related to wear, normal usage, or age-related conditions. Items labeled as “Vintage” may not be suitable for wear. Additionally, orders shipped via a freight forwarder are excluded from this policy.
For any concerns, feel free to contact our support team within 14 days of delivery. We’re here to help!
